Shipping
We offer shipping within the United States at a flat rate of $7.50 and in Canada at $15.00 flat rate. Any orders over $50 will include free shipping.
Returns
We will accept any unused yarn in its original condition (unwound) for 30 days for a refund.
However we are unable to accept returns or exchanges on needles and publications.
PRIVACY POLICY
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from The Nifty Knitter, as part of the buying and selling process, we collect personal information such as your name, address, and email address. When you browse our store, we automatically receive your computer’s IP address to provide us with information that helps us learn about your browser and operating system.
If you opt-in to our email marketing, we may send you emails about our store, new products, and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific reason only.
If we request your personal information for any additional reasons, like marketing, we will ask for your explicit consent or provide you with an option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at info@theniftyknitter.com or mailing us at:
The Nifty Knitter
317 NW Gilman Blvd, STE 1
Issaquah, WA, USA
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - OUR PLATFORM
Our store is hosted through an e-commerce platform that allows us to sell our products and services to you. Your data is stored on secure servers protected by a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, your credit card data is encrypted using PCI-DSS standards. Your transaction data is stored only as long as necessary to complete your purchase. After that, the transaction information is deleted.
All payment gateways adhere to the PCI-DSS standards, ensuring secure handling of credit card information.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us. However, some third-party service providers, such as payment gateways and other processors, have their own privacy policies regarding the information we are required to provide to them for purchase-related transactions.
For these providers, we recommend reading their privacy policies to understand how they handle your personal information.
SECTION 6 - SECURITY
To protect your personal information, we follow industry best practices to ensure that your data is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately. When you provide sensitive information like credit card data, it is encrypted using SSL technology and stored with AES-256 encryption.
Though no method of transmission over the Internet is 100% secure, we comply with PCI-DSS and implement additional industry standards.
SECTION 7 - COOKIES
We use cookies to improve your shopping experience. You can choose to opt out of cookies at any time.
Cookies we use include:
- _session_id: Allows our platform to store information about your session.
- cart: Stores information about the contents of your cart.
- _secure_session_id: Used for secure transactions.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes will take effect immediately upon posting on our website. If we make significant changes, we will notify you so that you are aware of what information we collect, how we use it, and under what circumstances we may disclose it.
If The Nifty Knitter is acquired or merged with another company, your information may be transferred to the new owners.
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QUESTIONS AND CONTACT INFORMATION
If you have any questions or would like to withdraw your consent, please contact us at:
The Nifty Knitter
317 NW Gilman Blvd, STE 1
Issaquah, WA, USA
hello@theniftyknittershop.com